Privacy Notice

Last updated on 19 July 2024

Welcome to hirehack.online! Your privacy is of utmost importance to us, and we are dedicated to safeguarding your personal data. This Privacy Notice ("Notice") provides a comprehensive explanation of how we collect, utilize, and protect your information. We kindly request that you read this Notice carefully. By continuing to use our services, you acknowledge that you have read, understood, and agreed to the terms specified herein. Should you have any questions or require further clarification, please don't hesitate to contact us. We are committed to transparency and are devoted to offering clear and precise information about our data practices.

WHO WE ARE

We are the data controller for your personal information:

Company name: PLAYBURST LIMITED
Company code: 16430910
Address: 85 Great Portland Street, First Floor, London, England, W1W 7LT
Email: support@hirehack.online

As the data controller, we decide how and why your personal data is processed, ensuring compliance with all relevant data protection laws, including the General Data Protection Regulation (GDPR). Our commitment is to handle your data responsibly and ensure your rights are respected. If you have any concerns, we're here to assist you.

WHAT INFORMATION WE COLLECT

We may collect and utilize the following categories of information:

a. Contact Information: This includes your phone number, email address, and physical address.
b. Account Details: Information such as your profile ID, login credentials, activity logs, account settings, photos, avatars, and any other content you choose to share through your account.
c. Identity Data: Your full name, identification details (such as government-issued ID numbers), details of ID document, and authentication information.
d. Content You Share: Any data you upload via your account or generate while using our services.
e. Job Information: Data related to your occupation, work preferences, years of experience, and other job-related details.
f. Legal Data: Information necessary for compliance with legal requirements, including anti-money laundering (AML), counter-terrorist financing (CFT), and know-your-customer (KYC) regulations.
g. Transaction Data: Details about your orders, purchases, transaction history, and current balance.
h. Payment Information: Information regarding your payment history, status, and methods, including bank account details and payment card information.
i. Communication Logs: Records of phone calls, chat histories, and email exchanges.
j. Marketing Data: Your marketing preferences, participation in loyalty programs, and similar activities.
k. Technical Data: Information about the devices you use to access our services, including IP address, operating system, browser type, and settings.
l. Customer Support Information: Details of any issues you have raised, their resolution status, and related information.
m. Visitor Data: Video surveillance footage from our premises to enhance the security of our facilities.

Should you have any questions regarding the types of data we collect, please don't hesitate to contact us. We are committed to providing clarity and support.

WHY WE USE YOUR DATA

We process your personal data for a variety of purposes, each supported by specific legal bases:

a. Service Provision: To deliver the services you request, ensuring efficiency and satisfaction. (Legal Basis: Performance of a contract)
b. Account Management: To establish and maintain your user account, ensuring you can access and use our services effectively. (Legal Basis: Performance of a contract)
c. Legal Compliance: To comply with applicable laws and regulations, including those related to financial transactions, anti-money-laundering, data protection, and similar legal requirements. (Legal Basis: Legal obligation, public interest)
d. Identity Verification: To confirm your identity and secure your account, protecting against fraud and unauthorized access. (Legal Basis: Legal obligation, legitimate interests)
e. Order Fulfillment: To process and complete your orders, including managing payments and deliveries. (Legal Basis: Performance of a contract)
f. Transaction Management: To manage and facilitate transactions, ensuring accuracy and security. (Legal Basis: Performance of a contract, legitimate interests)
g. Risk Management: To assess and manage business risks, ensuring smooth operations. (Legal Basis: Performance of a contract, legal obligation, legitimate interests)
h. Customer Communication: To communicate with you, provide customer support, and address any inquiries or issues. (Legal Basis: Performance of a contract, legitimate interests)
i. Marketing: To send you marketing communications and personalized content based on your preferences, with your consent. (Legal Basis: Consent, legitimate interests)
j. Security: To protect our information systems and assets from unauthorized access, ensuring data integrity and confidentiality. (Legal Basis: Performance of a contract, legal obligation, legitimate interests)
k. Fraud Prevention: To detect, prevent, and respond to fraud and other illegal activities, safeguarding our services and your data. (Legal Basis: Legal obligation, legitimate interests)
l. Technical Support: To identify and resolve technical issues, maintaining the functionality and reliability of our services. (Legal Basis: Performance of a contract)
m. Dispute Resolution: To manage and resolve legal claims and disputes, protecting our interests and complying with legal obligations. (Legal Basis: Performance of a contract, legal obligation, legitimate interests)
n. Service Improvement: To enhance and develop our services based on user feedback and usage patterns, ensuring they meet your evolving needs. (Legal Basis: Legitimate interests)

Should you have any questions regarding the purposes for processing your data, please feel free to contact us. We are committed to transparency and are here to help clarify any concerns.

HOW WE COLLECT YOUR DATA

We collect personal data in several ways. Firstly, we gather information directly from you when you create an account, make purchases, or use our services, including filling out forms, subscribing, and contacting customer support. Secondly, we use automated technologies like cookies and similar technologies to collect data when you interact with our website, helping us understand your preferences and improve your experience. Lastly, we obtain information from third-party sources, such as state authorities and public records, including background checks and credit agencies, to verify your data and ensure legal compliance.

SHARING YOUR DATA

We may share your data with trusted partners to provide our services and with authorities when legally required. All data sharing is done with care and in compliance with laws. Our partners include service providers, business partners, and affiliates who assist us in delivering and improving our services. We ensure that these partners uphold the same standards of data protection as we do. If you have any concerns about how we share your data, please contact us.

KEEPING YOUR DATA

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Different categories of data are subject to varying retention periods. For instance, data required to meet legal obligations is typically retained for five years, with possible extensions if mandated by law. Data relevant to potential legal claims may be kept until the expiration of the statutory limitation period, which generally does not exceed ten years. Once the applicable retention period has expired, we securely delete or anonymize your data to ensure your privacy is protected. If you have any questions regarding our data retention practices, please contact us. We are committed to maintaining transparency and safeguarding your privacy.

ESSENTIAL DATA REQUIREMENTS

Certain personal data is essential for the provision of our services. Failure to provide this mandatory data, which will be clearly marked, may restrict your access to specific features and functionalities. This information is critical for maintaining the operational integrity of our services and ensuring a high-quality user experience. Conversely, optional data is not essential for the core functionality of our services and can be managed through your account settings. You have full control over this optional information and can update it at any time as you see fit. Should you have any questions or need assistance with managing your data, we are here to help. Please don't hesitate to reach out to us for support.

USER-GENERATED CONTENT AND SENSITIVE DATA

When utilizing our services, you may have the option to upload various types of information, including sensitive data. To ensure your privacy and security, please carefully consider the following guidelines:

a. Use Discretion: Be aware of the sensitivity of the information you share. Only upload data that you are comfortable with and that is necessary for your interaction with our services.
b. Exercise Caution with Sensitive Data: Be particularly careful when sharing sensitive information, such as personal or confidential data. This type of data requires a higher level of protection and discretion.
c. Avoid Over-disclosure: Share only information that is relevant and necessary. Avoid providing excessive or unnecessary details to minimize potential risks to your privacy.
d. Review Content Before Uploading: Before sharing any content, review it to ensure that it does not contain unintended sensitive information. This helps to prevent accidental disclosure of personal data.
e. Use Privacy Settings: Utilize any available privacy settings to control who can see the information you upload. Adjust these settings according to your comfort level and the sensitivity of the data.
f. Be Aware of Third-Party Access: Understand that the information you upload may be accessible to third parties, depending on the platform's settings and your permissions. Consider this before sharing sensitive information.
g. Regularly Update Your Information: Periodically review and update the information you have shared to ensure it remains accurate and relevant. Remove any outdated or unnecessary data.
h. Understand Your Responsibility: You are responsible for the information you choose to disclose. Ensure that you are aware of the implications of sharing sensitive data and make informed decisions about what you upload.

By using our services and uploading any data, you acknowledge that you understand these considerations and agree to share information at your own discretion. While we are committed to protecting your data, the ultimate responsibility for the information you provide rests with you. If you have any questions or concerns about the type of data you are sharing, please feel free to contact us for guidance.

We are here to assist you in making informed decisions about your data sharing practices and to ensure that your privacy is maintained to the highest standard.

INTERNATIONAL TRANSFERS

Your personal data may be transferred to countries outside the European Economic Area (EEA) and the European Union (EU). We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses (SCC). These measures are designed to provide your data with the same level of protection it would receive within the EEA and the EU. We regularly review and update our international data transfer practices to ensure ongoing compliance and to protect your privacy. If you have any questions or concerns about how your data is transferred, please don't hesitate to contact us.

PROTECTING YOUR DATA

We take the security of your personal data very seriously. Our protective measures include advanced encryption, stringent access controls, and regular staff training. We employ state-of-the-art security technologies to safeguard your data during both transmission and storage. Our access controls are designed to ensure that only authorized personnel can access your data. Regular security audits and continuous staff training help us remain updated on best practices in data protection.

You can also play a crucial role in protecting your data. We recommend using strong, unique passwords for your accounts and enabling two-factor authentication where available. Be cautious about sharing personal information online, and regularly update your software and devices to protect against security vulnerabilities. Avoid using public Wi-Fi for accessing sensitive information, and monitor your accounts regularly for any suspicious activity. By following these steps, you can significantly enhance the security of your data. If you have any questions or need further guidance on how to protect your data, please don't hesitate to contact us. Together, we can ensure your data remains secure.

YOUR RIGHTS

You have the following rights concerning your personal data:

a. Access: You have the right to request access to your personal data and receive details on how it is being used.
b. Correction: You can request corrections or updates to any inaccurate or outdated personal data.
c. Deletion: You can request the deletion of your personal data under certain circumstances.
d. Restriction: You can request that we limit the processing of your personal data in specific situations.
e. Objection: You can object to the processing of your personal data for particular purposes, such as direct marketing.
f. Portability: You can request a copy of your personal data in a machine-readable format or ask for it to be transferred to another data controller.
g. Withdraw Consent: You can withdraw your consent to the processing of your personal data where consent is the basis for processing.

To exercise any of these rights, please contact us using the provided contact information. We may need to verify your identity to ensure the security of your data. Please note that these rights are subject to certain legal conditions and limitations, which we will inform you about upon receiving your request. Our goal is to provide transparency and ensure you understand how your rights are managed in accordance with applicable laws.

AUTOMATED DECISIONS AND PROFILING

We don't use automated decision-making that produces legal effects, but we may use profiling to personalize your experience. This helps us provide relevant recommendations and improve your user experience. If you have any concerns about our profiling practices, please contact us.

COMPLAINTS

If you have concerns about our data practices, please contact us. We are committed to addressing your concerns promptly and effectively. You also have the right to lodge a complaint with the relevant supervisory authority if you believe your data protection rights have been violated. In the United Kingdom, you may contact the Office for Personal Data Protection (Úřad pro ochranu osobních údajů). Your feedback is important to us, and we're here to support you.

UPDATES TO THIS NOTICE

We may update this Notice periodically to reflect changes in our practices or regulatory requirements. The latest version will always be available on our website. Significant changes will be communicated to you through appropriate channels, such as email notifications or website alerts.

QUESTIONS AND FURTHER INFORMATION

We value your privacy and are here to address any questions or concerns you may have regarding this Privacy Notice or our data practices. Your feedback is important to us, and we are committed to providing prompt and helpful assistance. Please don't hesitate to reach out to us at support@hirehack.online. Whether you need further clarification, have specific queries, or simply want more information, we are here to help. Thank you for trusting us with your personal data.