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These Terms and Conditions (the "Terms") were last updated on 23 June 2025.
This website https://hirehack.online/ (the "Website") is owned and operated by PLAYBURST LIMITED, a company duly registered and existing under the laws of the United Kingdom, registered at 85 Great Portland Street, First Floor, London, England, W1W 7LT.
1. Definitions
The definitions and rules of interpretation in this section shall apply in these Terms:
a) “Company” means PLAYBURST LIMITED (16430910), a company incorporated in England and Wales with registered office at 85 Great Portland Street, First Floor, London, England, W1W 7LT;
b) “Business Day” means a day (other than a Saturday, Sunday or public holiday) when banks in England are open for business;
c) "Services" shall have the meaning as defined in section 4 herein;
d) "Personal Data" shall mean any information that relates to an identified or identifiable natural person, also known as a "data subject";
e) "Privacy Policy" shall mean collectively Privacy Policy and Cookie Policy available on the Website. These policies govern the procedures for processing Personal Data followed by Company;
f) "Website" shall mean https://hirehack.online/, including without limitation various types of digital content such as text, images, videos, audio, interactive elements, infrastructure and technologies that support functionality of the Website, such as servers, databases, scripting languages etc.
g) "you", "your", "user" shall mean the user of this Website and Services;
h) “Credit Pack” shall mean a bundle of digital services purchased by the user through the Website, which may include, but is not limited to, a specified number of Resumes, Cover Letters, and AI-Generated Content Tokens;
i) “Token(s)” shall mean non-monetary units used solely within the Website to meter and manage the generation of AI-based content. Tokens have no cash or financial value, are non-transferable, non-exchangeable, and cannot be sold or traded between users.
2. Application
These Terms shall govern the contractual relationship between you and the Company and define the terms under which our Services and this Website are used.
Please read these Terms carefully before accessing, using or obtaining any materials, information, products or services to make sure that they contain all that you want and nothing that you are not happy with or do not accept. If you do not accept these Terms, then you shall not use the Website.
By accessing, using or purchasing via our Website, you agree to be bound by these Terms, Privacy Policy and other additional terms, conditions and policies that may be referenced here and/or available by hyperlink on the Website (hereinafter together referred to as "Terms of Use").
3. Personal Data Processing
The user of the Website acknowledges that the Company, as the data controller, is entitled to process Personal Data to provide its Services and for other purposes described in the Privacy Policy. The user confirms having read and understood the Privacy Policy and agrees to the provisions described therein.
4. Services
This Website aims to revolutionize the job application process with its cutting-edge platform, designed to empower job seekers by enabling the creation of professional resumes and cover letters in minutes. Leveraging advanced AI-driven tools, our service simplifies crafting personalized, impactful applications, making it quicker and more efficient to apply for multiple job openings. With an intuitive interface and powerful builder software, users save time and effort, enhancing their chances of making a memorable first impression on potential employers.
Our platform not only offers easy-to-use, professional-grade tools but also provides access to a wealth of resources including job-winning examples, expert writing guides, and a rich FAQ section for career-related inquiries. From attractive, ready-to-use templates that guarantee a professional look to comprehensive guides that walk you through the creation process. This Website operates as the ultimate online destination for anyone looking to jumpstart their career or navigate the job market more effectively.
Users may purchase Credit Packs that include access to a predetermined number of services such as Resumes, Cover Letters, and AI-Generated Content Tokens. Tokens serve exclusively as an internal usage metric that determines how much AI-generated content a user may create within the platform. Tokens do not represent money or any financial instrument and hold no value outside the Website. They cannot be transferred, resold, exchanged, or refunded once consumed.
5. User Account
In order to use our Services you should create a user account and furnish us with precise and comprehensive details such as your name, last name, email address, country of residence, password.
It is your responsibility to safeguard the confidentiality of your account and password, and you agree to assume liability for all actions undertaken under your account.
By creating an account on our Website you give your consent to provide accurate information. You also agree to promptly update your account and other details to facilitate transactions and ensure we can contact you when necessary. Any information you provide during registration will be handled in accordance with our Privacy Policy.
The contract between user and the Company is established when user registers on the Company's Website. Registration is free and involves completing a registration form, during which certain user profile data is stored in the Company's database.
The Company reserves the right to decline user registrations based on valid and objective reasons. These reasons may include, but are not limited to, violation of the Terms of Use, implementation of fraud prevention measures, doubts about the user's identity, suspicion of spamming activities, uncertainty regarding the user's age, fraudulent behaviour, or attempts to register in markets where the Company's services are unavailable.
Each user may create only one user account, and they must delete any existing accounts before registering a new one. Users who have been blocked by the Company are not permitted to create multiple or repeat registrations.
6. Eligibility
Access to our Website is granted only to individuals who have attained the age of 18. If the age of majority in your jurisdiction or permanent residence is reached at a later date, that age will apply accordingly. If you are below the requisite age stipulated by the laws of your country of residence to access and use the Website, you assert that your legal guardian has reviewed and consents to these Terms on your behalf. Furthermore, you confirm that you are not prohibited from using the Website under any applicable laws.
To be eligible to use and access to our Website and Services you must not be located, incorporated, otherwise established in, or resident of, or have business operations: 1) in jurisdiction where it would be illegal under applicable law to this Terms or 2) in any of the following jurisdictions: Afghanistan, Cuba, Iran, North Korea, Syria, Russian Federation, Belarus, Regions of Ukraine: Crimea, Donetsk and Luhansk, Myanmar (Burma), Central African Republic, China, Congo DR, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, Zimbabwe.
7. User Account Policy
You bear sole responsibility for all activities carried out under your account. You agree not to utilize another user's account, username, or password at any point, nor to disclose your password to any third party, or engage in any actions that could compromise the security of your account. Promptly inform us of any unauthorized use of your account.
If we have valid reasons to suspect a violation of these Terms or if the registration information provided by you is believed to be untrue, inaccurate, outdated, or incomplete, we reserve the right to terminate your user account and deny current or future access to any or all features.
We disclaim any responsibility for any loss or damage incurred by you or any third party due to unauthorized access and/or use of your profile, or for any other reason.
8. Restricted Use
User shall not, directly or indirectly, and user shall not permit any user or third party to: (a) reverse engineer, decompile, disassemble or otherwise attempt to discover the object code, source code or underlying ideas or algorithms of the Website and Services; (b) modify, translate, or create derivative works based on any element of the Website; (c) rent, lease, distribute, sell, resell, assign, or otherwise transfer its rights to use the Website and Services; (d) remove any proprietary notices from the Website; (e) publish or disclose to third parties any evaluation of the Website and Services without Company's prior written consent; (f) use the Website and Services for any purpose other than its intended purpose; (g) interfere with or disrupt the integrity or performance of the Website or Service; (h) introduce any Open Source Software into the Website; or (i) attempt to gain unauthorized access to the Website or its related systems or networks.
9. Payment Policy
All prices listed on our Website are in euros (EUR) unless stated otherwise.
Payments must be executed through the designated payment methods available on the Website. By proceeding with a purchase, you affirm that you have the authority to utilize the chosen payment method. It is your responsibility to furnish accurate and comprehensive information necessary for the transaction, including billing address and payment particulars.
For secure and reliable transactions, we enlist trusted payment processors to oversee transactions on our Website. Upon making a purchase, you grant us permission to share requisite information with these third-party payment processors to facilitate the transaction. We neither retain nor have access to your complete payment details.
By purchasing a Credit Pack, you acquire access to specific Services as detailed at the time of purchase. Each Credit Pack contains a set number of Resumes, Cover Letters, and/or AI-Generated Content Tokens. Tokens are consumed as Services are used and are not replenishable unless an additional Credit Pack is purchased. Tokens are non-refundable and cannot be redeemed for cash or any other monetary equivalent.
10. Refund Policy
Except where applicable mandatory law provides otherwise (e.g., EEA/UK statutory withdrawal rights), all purchases are final and non-refundable. By signing up for our Service, you expressly request and consent to the immediate provision of digital content, which may affect your statutory right of withdrawal.
By signing up for our Service you expressly request and consent to an immediate supply of such Service. Therefore, if you exercise your right of withdrawal, we will deduct from your refund an amount that is proportionate to the Service provided before you communicated your withdrawal from the contract.
If you reside in the EEA, United Kingdom, or Switzerland, you retain the right to refunds within 14 calendar days without providing reasons. The withdrawal period commences from the date of entering into contract with us when purchasing any Services available at our Website and lasts for 14 calendar days. Hereby you agree that if you exercise your right of withdrawal, we will deduct from your refund an amount that is proportionate to the Service provided before you communicated your withdrawal from the contract.
To request a refund, please follow these steps:
Contact our Customer Support Team via email support@hirehack.online explaining the reason for your refund request. Please include your name, order number, reasons for refund and any relevant details;
Our Customer Support Team will review your request and may ask for additional information if needed;
We will notify you of our decision regarding your refund request within 10 (ten) Business Days of your response to our final request. If approved, we will initiate the refund;
Refunds will be issued via the same payment method used for the original purchase. Please allow 15 (fifteen) Business Days for the refund to process. Please note that this period may be extended to 1 month depending on your payment provider.
11. Intellectual Property
All information, data, text, graphics, images, software, code, metadata, links, audio and video files, online tools, and all other content comprising the Website are the exclusive property of the Company or its licensors, unless explicitly stated otherwise, and safeguarded by copyright laws and other applicable regulations.
You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit any part of this Website without the prior written consent of the Company. The Company respects the intellectual property rights of others and expects its users to do the same.
Certain names, graphics, logos, icons, designs, words, titles, or phrases showcased on this Website may also be considered trade names, trademarks, or service marks registered elsewhere. The presence of these trademarks on the Website does not imply any authorization for their use has been extended to you. Any unauthorized utilization, reproduction, or alteration of trademarks and/or any of the Content contained herein may constitute a violation of applicable laws, as well as trademark and/or copyright statutes, and may result in legal repercussions.
12. Disclaimer
The information, Services and any other content available on the Website are provided on an "as is" and "as available" basis. The Company does not make any representations or warranties of any kind, whether express or implied, regarding the operation of this Website, Services or the information, content, or materials available on it. You acknowledge and agree that your use of our Website is at your own discretion.
OUR SERVICES PROVIDED FOR INFORMATIONAL PURPOSES ONLY. THE INFORMATION PROVIDED THROUGH THE SERVICES IS PROVIDED SOLELY FOR INFORMATIONAL, EDUCATIONAL, OR ENTERTAINMENT PURPOSES AND DOES NOT CONSTITUTE LEGAL, EMPLOYMENT, PROFESSIONAL OR OTHER ADVICE. THE COMPANY DOES NOT PROVIDE ANY OF THE PROFESSIONAL ADVISORY SERVICES. THE COMPANY MAKES NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING ANY RESULTS THAT MAY BE OBTAINED THROUGH THE USE OF OUR SERVICES. YOU KNOWINGLY AND FREELY ASSUME ALL RISK WHEN USING THE SERVICES.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW WE (AND OUR AFFILIATES) SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE (INCLUDING ITS CONTENT), OR THIRD-PARTY ADS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM THE USER'S RELIANCE ON ANY INFORMATION OBTAINED FROM THE COMPANY, AS WELL AS DAMAGES ARISING FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. SUCH DAMAGES MAY OCCUR IRRESPECTIVE OF WHETHER THEY RESULT FROM ACTS OF GOD, COMMUNICATION FAILURES, THEFT, DESTRUCTION, FRAUD, OR UNAUTHORIZED ACCESS TO THE COMPANY'S RECORDS, PROGRAMS, PLATFORMS, OR SERVICES.
YOUR ACCESS TO, AND USE OF, THE SERVICE, AND THIRD-PARTY ADS ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTING SYSTEM OR LOSS OF DATA RESULTING THEREFROM.
REGARDLESS OF ANYTHING TO THE CONTRARY CONTAINED HEREIN, YOU AGREE THAT THE AGGREGATE LIABILITY OF THE COMPANY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM THE USE OF THE WEBSITE, CONTENT, SERVICE, OR PRODUCTS, IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO THE COMPANY FOR ACCESS TO AND USE OF THE SERVICE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE TERMS BETWEEN THE COMPANY AND YOU.
14. Indemnification
By accessing our Website you agree to defend, indemnify, and hold harmless the Company and any of its affiliates (if applicable) against any and all legal claims and demands, including reasonable attorney's fees, which may arise from or relate to your use or misuse of the Website or Services, your breach of these Terms, or your conduct or actions. You agree that the Company shall have the right to select its own legal counsel and may participate in its own defence if it wishes.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the laws of United Kingdom. Nothing in these Terms shall deprive you of the protection afforded to consumers by the mandatory rules of law of the country in which you live.
If you are residing in EEA or Switzerland the online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Company and the user arising from these Terms.
16. Modifications and Amendments
The Company retains the right to occasionally modify, suspend, or cease this Website, Services without prior notice, at its sole discretion. It is your responsibility to regularly review these Terms. Your continued use of or access to our Website following any changes to these Terms indicates your acceptance of those changes. If you disagree with any provision of the Terms or become dissatisfied with the Website in any manner, your only recourse is to promptly discontinue use of the Website.
We retain the right to adjust, suspend, or discontinue any Service at our discretion. We bear no responsibility for any losses or damages resulting from such alterations.
17. Full Agreement
These Terms constitute the entire agreement between you and us regarding the use of our Website and our Services and supersede any prior agreements or understandings.
18. No Waiver
The failure of the Company to enforce any provisions of the Terms or to respond to a breach by you or other parties shall not in any way waive its rights to enforce subsequently any terms or conditions of the Terms or to act with respect with similar breaches.
19. No Partnership
You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of these Terms or your access to and use of the Website.
20. Severability
If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the provision; and if a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms will not be affected in any way.
Should you have any questions or concerns about these Terms or Terms of Use, please contact us at general@hirehack.online.